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General Terms and Conditions of Atelier Fabrics s.r.o.

Article I – Introductory Provisions
  1. These General Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) govern, in accordance with Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter referred to as the “Civil Code”), the mutual rights and obligations between:
    • Atelier Fabrics s.r.o., Company ID No.: 091 05 344, with its registered office at Vinohradská 2165/48, Prague 2 – Vinohrady, ZIP Code 120 00, registered with the Municipal Court in Prague under file no. C 330488
      (hereinafter referred to as the “Seller”),
    • and natural or legal persons who enter into a purchase contract with the Seller at its brick-and-mortar store
      (hereinafter referred to as the “Buyer”).
  2. These Terms and Conditions apply exclusively to contracts concluded at the Seller’s physical retail premises and do not apply to sales concluded via the internet or other means of distance communication.
Article II – Subject of the Contract
  1. The Seller undertakes to deliver goods to the Buyer, in particular beds, mattresses, slatted bases, and related accessories of the Bedeur brand, and the Buyer undertakes to accept the goods and pay the agreed purchase price.
  2. The majority of the goods sold by the Seller are made-to-order products manufactured according to the Buyer’s individual requirements. The Buyer acknowledges that such goods are produced based on their specific requirements and tailored to their personal needs.
  3. All information about products stated in catalogues, sample books, on websites, or in the Seller’s promotional materials is of an informative nature only and does not constitute an obligation for the Seller to deliver goods in an identical form, unless expressly agreed otherwise by the parties.
Article III – Conclusion of the Purchase Agreement
  1. The purchase agreement is concluded upon the signing of the order or another document confirming the agreement on the subject of purchase, the price, and the payment terms by both contracting parties.
  2. When entering into the agreement, the buyer is obliged to provide the seller with true and complete information necessary for the processing of the order.
  3. By confirming the order, the buyer undertakes to pay the agreed purchase price in accordance with Article IV of these Terms and Conditions.
Article IV – Price and Payment Terms
  1. The price of the goods is agreed upon by the contracting parties and is stated inclusive of all taxes and fees, unless expressly stated otherwise.
  2. For custom-made goods, the seller is entitled to require an advance payment of 50% of the total purchase price based on a pro forma invoice. The amount of the advance payment may be agreed individually.
  3. The buyer shall pay the purchase price by non-cash bank transfer to the seller’s bank account specified on the invoice. The remaining balance of the purchase price is due prior to delivery of the goods to the buyer, unless otherwise agreed between the parties.
  4. The seller is entitled to withhold delivery of the goods until the purchase price has been paid in full.
Article V – Delivery of Goods
  1. The delivery date of the goods is agreed individually upon conclusion of the purchase agreement. The usual delivery time is 6 to 12 weeks, depending on the type and scope of the order.
  2. Transport and installation of the goods may be included in the purchase price, unless expressly agreed otherwise in the contract.
  3. The buyer is obliged to accept the goods on the agreed delivery date and at the agreed place of delivery. If the buyer fails to accept the goods without due cause, the buyer shall be liable to the seller for all costs incurred as a result.
Article VI – Custom-Made Goods
  1. Goods manufactured based on the buyer’s individual requirements are considered custom-made goods within the meaning of Section 1837(d) of the Civil Code.
  2. Such goods cannot be unilaterally cancelled, returned, or withdrawn from after the conclusion of the contract without legal grounds, unless they are defective or otherwise agreed.
  3. The buyer acknowledges that due to handcrafted production, the goods may show minor variations in shade, texture, firmness, or dimensions, which do not constitute defects provided they do not affect the functional properties of the product.
Article VII – Liability for Defects and Complaints
  1. The seller is liable to the buyer that the delivered goods have the properties agreed in the contract, or the usual properties for such goods, and that they are free from defects.
  2. The goods are subject to statutory liability for defects for a period of 24 months from the date the buyer takes delivery of the goods, unless otherwise provided by law or agreed by contract.
  3. Claims for defects may be submitted in person at the seller’s showroom or in writing via e-mail at: This email address is being protected from spambots. You need JavaScript enabled to view it..
  4. When making a claim, the buyer is obliged to prove the purchase of the goods from the seller, preferably by presenting a tax document (invoice).
  5. The seller is obliged to decide on the complaint without undue delay, no later than within 30 days from the date the claim is made, unless otherwise agreed with the buyer.
  6. Rights arising from defective performance are governed by the relevant provisions of the Civil Code.
Article VIII – Protection of Personal Data
  1. The seller, as the controller of personal data, processes the buyer’s personal data to the extent necessary for the conclusion and performance of the purchase agreement, accounting purposes, and the handling of any complaints.
  2. Personal data may be transferred to third parties only to the extent necessary for the performance of the contract, in particular to carriers or contractual manufacturers.
  3. The buyer has the right to request access to their personal data, as well as their correction or erasure, by contacting the seller via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..
Article IX – Final Provisions
  1. The buyer confirms that they have familiarized themselves with these Terms and Conditions prior to concluding the contract and that they agree to them.
  2. These Terms and Conditions form an integral part of every purchase agreement concluded between the seller and the buyer.
  3. Legal relationships not governed by these Terms and Conditions are governed by the Civil Code and other applicable legal regulations of the Czech Republic.
  4. These Terms and Conditions shall enter into force on 1 November 2025.